Privacy Policy

Information We Collect

We collect personal information necessary to provide durable medical equipment and supplies, including: name, address, phone number, date of birth, insurance information, and medical documentation as required for equipment orders and billing.

How We Use Your Information

Your information is used exclusively for:

• Processing and fulfilling equipment orders
• Insurance verification and billing
• Sending transactional SMS messages containing document signing links
• Coordinating deliveries and service appointments
• Maintaining records as required by law and insurance regulations

SMS and Mobile Information

When you provide your mobile phone number and consent to receive SMS messages from Advanced Medical Supply:

• Your phone number is used solely for sending document signing links
• Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes
• All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
• Message and data rates may apply
• You may opt out at any time by replying STOP

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only as required for:

• Insurance claims processing and verification
• Compliance with legal obligations and regulatory requirements
• Healthcare operations as permitted under HIPAA

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encrypted data transmission (AES-256), secure document storage, and access controls. All electronic signatures are recorded with timestamps and IP addresses pursuant to the ESIGN Act.

HIPAA Compliance

As a healthcare provider, Advanced Medical Supply complies with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled in accordance with HIPAA Privacy and Security Rules.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Opt out of SMS communications by replying STOP or calling (773) 205-6993
• Request a copy of our Notice of Privacy Practices

Contact Us

For questions about this Privacy Policy or your personal information:
Advanced Medical Supply, Inc.
3322 N Milwaukee Ave, Chicago, IL 60641
Phone: (773) 205-6993
Fax: (773) 205-6994

Last updated: April 2026

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